Delete your account and data
App: Founday. Last updated 18 September 2026.
In short
- In the app: You → Settings → "Delete profile", then your password.
- Everything goes with the account: journeys, shots, captions, postcards, sessions.
- It disappears from the service at once; copies in backups are overwritten over time. It cannot be undone.
- No password because you sign in with Google or Apple, or no access to the app? See below, or write to [email protected].
Option 1. In the app (fastest)
- Open Founday and go to the You section — the button with your portrait in the bottom menu.
- Open Settings.
- Tap "Delete profile".
- Enter your password and tap "Delete for good".
The account is deleted immediately, the app wipes its copy from your phone and
returns to the first screen. The same credentials no longer sign in. A wrong
password deletes nothing.
If you sign in with Google or Apple and have no password
Deletion is confirmed with a password, so set one first:
- In Settings, tap "Sign out".
- On the sign-in screen, enter your account's email and tap "I don't remember my password".
- Enter the six-digit code from the email and make up a password.
- Sign in and delete the profile as described above.
If that does not work for you — for example, you used Apple's "Hide My Email"
and do not know the address — use option 2.
Option 2. By email
If the app is not available — you already removed it from your phone, for
example — write to [email protected] from the
email address the account is registered to. Subject: "Account deletion". If you
signed up with Apple and hid your address, write from the address your Apple ID
forwards to and say that you used Sign in with Apple.
We may ask one clarifying question to confirm the account is really yours, and
then delete it. Deletion by email removes exactly the same as deletion in the
app.
What exactly is deleted
- the account itself: email address, name, date of birth, password hash, the link to your Google or Apple sign-in, the language of our emails;
- every journey you have started or finished;
- every shot, with its thumbnail and caption;
- every postcard, with its caption;
- all sessions, with the names of the devices you signed in on;
- unused email codes;
- on your phone — the app's copy of your journeys, shots and postcards, and any shots that had not been sent yet.
What may remain, and why
| Database backups |
Kept for a limited time and overwritten |
| Records of recent sign-in attempts and code requests, and the server's technical log |
Are not linked to the account; kept for a limited time and overwritten |
| Postcards you shared |
Stay wherever you sent them — we cannot reach them |
| Emails we already sent you |
Stay in your mailbox |
| Support correspondence |
Kept at our email provider |
| Your email on the founday.me waitlist, if you left it there |
The waitlist is separate from game accounts: unsubscribe with the link in any of our emails, or ask us |
| Material connected to an investigation of illegal content |
Retained only where the law requires it |
Timing
- Immediately: the account is gone, sign-in stops working, your journeys, shots and postcards are removed from the service.
- Later: they also disappear from backups as those are overwritten.
I want to delete one shot or one journey, not the whole account
- Replace a shot: open it and choose "Replace the shot". The previous file is deleted at once.
- Cancel a journey in progress: tap its title on the trail and choose "Cancel the journey". All of its shots are deleted.
- A finished journey, or a single shot without replacing it, cannot be removed in the app yet. If you need that, write to [email protected].
Other data questions
What we collect and why is in the Privacy Policy. Access
and data-export requests go to the same address,
[email protected].