The account closes immediately, you are signed out, and those credentials can no longer be used to sign in.
If the app is not available — you already removed it from your phone, for example — write to [email protected] from the email address the account is registered to and state your @handle. Subject: "Account deletion".
We may ask one clarifying question to confirm the account is really yours, and will delete it within 30 days at the latest.
| Payment and subscription records | Kept for as long as tax and accounting law requires. The payment data itself is held by Google Play as the seller of the subscription |
| Material connected to an investigation of abuse or illegal content | Retained where the law requires it or where it is needed to protect other people's rights |
| Anonymous statistics (for example, "N people completed the task that day") | Contains no personal data and cannot identify you, so it remains |
| Service logs and backups | Cycle out normally: logs within 90 days, backups within 30 days |
Write to [email protected] from the account's email address and tell us which shot — we will remove it.
What we collect and why is in the Privacy Policy. Access and data-export requests go to the same address, [email protected].